How B2B teams are replacing passive chat with voice-first engagement — and what it does to pipeline.
Drift shut down in March 2026. Most teams are replacing it with another chat widget. Before you replace like with like, it's worth asking whether chat was ever solving the problem in the first place.
Voice AI · B2B SalesChat widgets wait. Voice AI speaks first. For B2B buyers evaluating a $50,000 contract, that difference in how the first engagement happens is the difference between a booked demo and a bounced visit.